{ "Status": { "Code": 200, "Message": "Request successfully processed", "SubCode": "0-0" }, "Employees": [ { "AverageRating": 4.9141025641026, "Biography": "The Service Department at Acton Toyota of Littleton is the perennial winner of Toyota's Service Excellence Award. This prestigious award is presented to an exclusive group of Toyota dealerships nationally that \"excel in a series of categories focused on increasing customer satisfaction during their Toyota Service experience.\" Moreover, \"dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on customers' Toyota vehicles.\"", "DealerId": 15322, "FirstName": "Acton Toyota Service", "Id": 14350, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/servicedepartment.JPG", "LastName": "Department", "Position": "", "TotalReviews": 39 }, { "AverageRating": 4.9, "Biography": "I was born and raised locally in Westford, Massachusetts, and still reside in the Middlesex County area. I attended the University of Massachusetts at Amherst, where I studied Communications and Economics. I received my B.A. in 2007.\r\n\r\nI have over three years now of professional automotive experience. My start was within the accounting department of a small Jeep dealership outside of Boston. Learning the business from behind-the-scenes, I found that sales was a better fit for me. In 2010 I was given the opportunity and privilege to join the best team in New England, Acton Toyota of Littleton.\r\n\r\nI just recently transitioned from Acton's Extra Care division to ActonToyota.com, the dealership's award winning Internet department.\r\n\r\nIn my free time I enjoy running, reading, playing guitar, skiing, wakeboarding, golf, scrabble and New England (from its sports to its seasons).\r\n\r\nIt is an honor to help you find the right vehicle for your needs and wants.", "DealerId": 15322, "FirstName": "Scott", "Id": 30144, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/Scott-D..jpg", "LastName": "Doherty", "Position": "Showroom Sales Consultant", "TotalReviews": 39 }, { "AverageRating": 4.9243243243243, "Biography": "Internet Sales \r\njohn.bohr@actontoyota.com \r\n978-431-5857 \r\n\r\nOriginally from Syracuse N.Y., I've spent most of my life in upstate N.Y. and Maine before relocating to Gardner, Ma.\r\n\r\nI have been married for 27 years and have three children. I have been in automotive sales for 5 years and enjoy it very much.\r\n\r\nOutside work I enjoy camping, kayaking, going to the beach and various concerts.", "DealerId": 15322, "FirstName": "John", "Id": 13240, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/fb72bc91-71f6-4e00-aa05-b24018ef4554.jpg", "LastName": "Bohr", "Position": "Internet Sales", "TotalReviews": 37, "YouTubeURL": "" }, { "AverageRating": 4.9741935483871, "Biography": "Internet Sales \r\nshawn.gormley@actontoyota.com \r\n978-431-5839 \r\n\r\nI currently live in Hudson, NH, but grew up in the Pelham, NH and Lowell, MA area. I have been in the automotive industry for seven years, with six of them spent selling Toyota products. I have been employed at Acton Toyota for 6 months and couldn't be happier. \r\n\r\nI have been ranked Bronze Level in the Toyota Sales Society for Superior Performance and Customer Satisfaction. I take great pride in my customer service satisfaction. I'm very thankful that Acton Toyota provides me the tools and support needed to deliver all my customers an excellent purchase experience. \r\n\r\nI currently drive a 2002 Toyota Camry and almost every member of my family owns a Toyota as well. \r\n\r\nI enjoy spending my free time with my son watching various sporting events.", "DealerId": 15322, "FirstName": "Shawn", "Id": 13242, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/ShawnGormley.jpg", "LastName": "Gormley", "Position": "Internet Sales", "TotalReviews": 31 }, { "AverageRating": 4.9625, "Biography": "Internet Sales \r\ntom.downing@actontoyota.com \r\n978-431-5861 \r\n\r\nI am originally from Arlington, MA and currently live locally in Chelmsford. I have worked professionally within the automotive industry since 1992. Nearly all of the time has been on the retail side, however, I spent several years venturing into automotive publishing. One of the more interesting Toyota projects I worked on was with author and Toyota enthusiast Moses Ludel and his piece The Toyota Truck & Land Cruiser Owner's Bible.\r\n\r\nI've worked for Bob Moran, owner of Acton Toyota of Littleton, for the last 6 years with a little more than one year here at Acton Toyota. In that time, I've become a Toyota Certified sales representative.\r\n\r\nIn my free time, I am a singer and songwriter. ", "DealerId": 15322, "FirstName": "Tom", "Id": 13241, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TomDowning.jpg", "LastName": "Downing", "Position": "Internet Sales", "TotalReviews": 28 }, { "AverageRating": 4.9537037037037, "Biography": "Showroom Sales \r\njohn.bernard@actontoyota.com \r\n978-431-5838 \r\n\r\nJohn grew up in Leominster and now resides in Groton, MA.\r\n\r\nHe's been in the car business for 7 years. He previously worked for Ron Bouchard's Auto Stores in Fitchburg and Colonial Cheverolet in Acton before joining Acton Toyota 2 years ago. You may have seen him over the years at Gould's Clothing in Acton, MA where he worked for 23 years.\r\n\r\nJohn is Toyota Certified at the Expert level. He drives a 1998 Toyota 4Runner with 164,000 miles.\r\n\r\nJohn is proud to call himself a former U.S. MARINE. He enjoys time with his family, traveling to Brazil with his lovely wife, Fatima, and playing golf whenever he can.\r\n\r\nJohn is always here for your automotive needs.", "DealerId": 15322, "FirstName": "John", "Id": 190, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/JohnBernard.jpg", "LastName": "Bernard", "Position": "Showroom Sales", "TotalReviews": 27 }, { "AverageRating": 4.8833333333333, "Biography": "Bob Moran's Used Car Annex\r\nsteve.augusta@actontoyota.com \r\n978-431-5840 \r\n\r\nI grew up locally in Stow, MA and currently reside in Boxborough, MA.\r\n\r\nI have been in the Automotive Business for 9 years working for manufacturers such as Chrysler, Jeep, Dodge, Mercedes Benz and Toyota. I am currently a Toyota Expert Certified Sales Consultant in both cars and trucks as well as being a Toyota Truck Champion. I have had the pleasure of visiting the Toyota assembly plant in Princeton, Indiana as a Truck Champion to have a first hand look at the true dedication Toyota's employees have in producing the most reliable vehicles on the planet.\r\n\r\nI have been with Acton Toyota for a little over 2 years and look forward to assisting my clients for many years to come.\r\n\r\nI currently drive a 2005 4Runner Limited and can personally assure you it is the best vehicle purchase I have ever made.\r\n\r\nAs far as Hobbies go, I enjoy skiing, playing pool, snowmobiling and pretty much anything to do with traveli", "DealerId": 15322, "FirstName": "Steve", "Id": 191, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/SteveAugusta.jpg", "LastName": "Augusta", "Position": "Bob Moran's Used Car Annex Sales Manager", "TotalReviews": 24 }, { "AverageRating": 4.954347826087, "Biography": "stephen.poulin@actontoyota.com\r\n(978) 431-5855\r\n\r\nI have lived in Massachusetts my whole life, with 20 of those years spent in Boxborough, MA, where I currently reside. I graduated from Acton-Boxborough Regional High School in 2008 and went on to graduate from SMU in Dallas, Texas in 2012.\r\n\r\nSoon after graduating from SMU, I began my employment at Acton Toyota of Littleton. I consider myself fortunate to be able to work for one of the most proficient and well-organized Toyota staff in all of New England. I can personally guarantee you that I will make the process of purchasing your next car from Acton Toyota as simple and honest as possible.\r\n\r\nIn my free time I enjoy running, weight training, spending time with family, and staying up-to date with all of New England\u00e2\u20ac\u2122s sports teams.\r\n", "DealerId": 15322, "FirstName": "Stephen", "Id": 112255, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/124a6eb9-d2cf-4c0c-9865-32dbd5d5e621.jpg", "LastName": "Poulin", "Position": "Internet Sales", "TotalReviews": 23, "YouTubeURL": "" }, { "AverageRating": 4.9183333333333, "Biography": "Annex Sales \r\nbob.gaudet@actontoyota.com \r\n978-431-5908 \r\n\r\nI was born and raised in Fitchburg, MA and currently live there now as well. \r\n\r\nI have worked within the automotive retail industry for the past 17 years. The last two years have been enjoyed here at Acton Toyota.\r\n\r\nI currently own a Toyota vehicle and in my free time I enjoy travelling.", "DealerId": 15322, "FirstName": "Bob", "Id": 13252, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/BobGaudet.jpg", "LastName": "Gaudet", "Position": "Annex Sales", "TotalReviews": 20 }, { "AverageRating": 4.9475, "Biography": "Internet Sales \r\nken.hsu@actontoyota.com \r\n978-431-5858 \r\nOriginally from Taiwan, I now reside in Lexington, MA with my wife and children. I speak both Mandarin and English. \r\n\r\nBefore working at Acton Toyota, I worked at Lexington Toyota in Lexington, MA for 1 year.\r\n\r\nI've can proudly say that I've spent the last 7 years at Acton Toyota, most of my time spent in the Internet Department. I am an Expert Level Toyota Certified Sales Consultant. \r\n\r\nI own a 2004 Sienna LE AWD, 2008 Prius and 2008 RAV4.\r\n\r\nIn my free time I enjoy watching movies and sporting events, and also traveling. ", "DealerId": 15322, "FirstName": "Ken", "Id": 172, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/KenHsu.jpg", "LastName": "Hsu", "Position": "Internet Sales", "TotalReviews": 20 }, { "AverageRating": 4.8315789473684, "Biography": "wellington.pereira@actontoyota.com \r\n978-431-5828 \r\n\r\nBorn in Rio de Janeiro, Brazil, I grew up in Miami, FL. Today my wonderful wife and I reside in Fitchburg, MA where we raise three beautiful boys.\r\n\r\nI began my automotive career cleaning cars as part of Acton Toyota's detail shop in 2004. After a year of reliable service and hard work, I was promoted to a lot attendant position. After another year of hard work, became an Internet Sales Consultant.\r\nAfter another year of hard work became Scion Sales Manager and With my latest promotion, I now hold the title of Internet Sales Manager at Acton Toyota.\r\n\r\nI am happy to help all residents considering a car, truck, or SUV whether they are part of the Boston metro-west area or elsewhere within Massachusetts and New England. I have reached the Toyota Certified Expert level with 216 hours of product knowledge. I am very well suited to answer any questions you have regarding new or certified used Toyota or Scion vehicles. ", "DealerId": 15322, "FirstName": "Wellington", "Id": 174, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/me.jpg", "LastName": "Pereira", "Position": "Scion & Internet Sales Manager", "TotalReviews": 19, "YouTubeURL": "" }, { "AverageRating": 4.837037037037, "Biography": "\r\nPhone number: (978) 881-0071\r\n\r\nConveniently located at our previous address in Acton, the Acton Toyota Used Car Annex proudly offers an extremely large and diverse range of quality pre-owned vehicles.\r\n\r\nEvery vehicle at the Acton Toyota Used Car Annex, well over 100 in total, is competitively and aggressively priced based on current market conditions. Additionally, all vehicles are thoroughly checked and serviced prior to sale by the award-winning Service Department at Acton Toyota of Littleton. \r\n\r\nSo, whether you seek a budget-friendly commuter vehicle or a large, luxurious SUV for the family, you can be confident the Acton Toyota Used Car Annex not only has it, but that the vehicle and its price represent real quality and value.\r\n\r\nActon Toyota Used Car Annex is pleased to announce it recently underwent a number of renovations to provide its customers a newer, modern facility with better amenities to coincide with the excellent used vehicles offered at the dealership.", "DealerId": 15322, "FirstName": "Acton Toyota", "Id": 116662, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/8cc14ac7-da30-4951-92cd-825e2a6afedd.jpg", "LastName": "Used Car Annex", "Position": "Dealership", "TotalReviews": 18, "YouTubeURL": "" }, { "AverageRating": 4.9535714285714, "Biography": "Showroom Sales \r\ntravis.mccarthy@actontoyota.com \r\n978-431-5834 \r\nI was born and raised in Bolton, MA and live there now as well.\r\n\r\nI joined the automotive industry three years ago at Bernardi Toyota. One year later, I joined Acton Toyota after learning of their exceptional reputation for sales excellence and customer service.\r\n\r\nDuring my time with Toyota, I have earned enough credits through coursework and tests to become a Toyota Certified Expert.\r\n\r\nPreviously, I have been the proud owner of a Toyota Camry.\r\n\r\nOutside of work, I love spending my free time with my family. Additionally, I enjoy playing basketball in recreational leagues and exercising.", "DealerId": 15322, "FirstName": "Travis", "Id": 13236, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TravisMcCarthy.jpg", "LastName": "McCarthy", "Position": "Showroom Sales ", "TotalReviews": 14 }, { "AverageRating": 4.9142857142857, "Biography": "Showroom Sales \r\nneil.oleary@actontoyota.com \r\n978-431-5832 \r\nI grew up in Wellesley, MA, but have made my home here in Littleton for the past twenty years. I come from a large family and have an even larger group of friends and extended family. I started my career in the automotive business at Bernardi Honda for five years, and have been here at Acton Toyota for the past seventeen years. \r\n\r\nI am a Toyota Certified Expert Sales Consultant and Silver Award Winner for Toyota Certified Used vehicles. Much of my own personal business is through repeat customers and referrals. If I can help you or an acquaintance in the purchase of a new or used vehicle I will surely put my best foot forward for you. \r\n\r\nWishing you all well, I hope to see you soon!", "DealerId": 15322, "FirstName": "Neil", "Id": 183, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/NeilO-Leary.jpg", "LastName": "Oleary", "Position": "Sales Consultant", "TotalReviews": 14, "YouTubeURL": "" }, { "AverageRating": 4.875, "Biography": "Internet Sales Manager \r\nscott.vachon@actontoyota.com \r\n978-431-5891 \r\n\r\nI joined the Acton Toyota family in January 2009. My Toyota career began in January of 2007 at Bernardi Toyota in Framingham where I was a sales manager. I strive to bring the best experience one can have while making the important decision of purchasing a vehicle, whether this is your first car or your 100th corporate lease. \r\n\r\nSince joining Toyota I have driven myself to gain the most knowledge about the vehicles that I can. I am a Certified Expert in new and used vehicles. In 2007, I was named one of the Toyota's walk around champions for the newly redesigned Tundra. In 2009 upon the release of the 3rd Generation 2010 Prius, I became the 2010 Prius walk around champion amongst all Massachusetts area dealers. I also recently earned the coveted \"Hezzy Award\" given by our owner Bob Moran for having the highest customer service rating among our sales staff. ", "DealerId": 15322, "FirstName": "Scott", "Id": 13239, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/4f4fd303-6b98-4a78-ba86-fa8753405a0f.jpg", "LastName": "Vachon", "Position": "Internet Sales Manager", "TotalReviews": 14, "YouTubeURL": "" }, { "AverageRating": 4.9714285714286, "Biography": "Alex Wheaton\r\n Internet Sales\r\n Alex Wheaton \r\n alex.wheaton@actontoyota.com\r\n 978-431-5854\r\n\r\n I have been in Toyota Sales for about 2 years now. I started at Toyota of Nashua and quickly became a Sales Consultant Master. I had decided to join Acton Toyota of Littleton after hearing about their exceptional reputation in sales and service. \r\n\r\n I strive to make the car buying experience honest easy and comfortable and Acton Toyota makes that easy to accomplish. We have an extremely friendly and pressure free environment.\r\n\r\n I have grown up in Littleton for over 17 years, and attended Littleton High School while also participating in football and basketball. I enjoy exercise, sports, and spending time with my fianc\u00c3\u00a9.", "DealerId": 15322, "FirstName": "Alex ", "Id": 111425, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/a2881a9a-c732-4439-a0e8-9f73c27016f3.jpg", "LastName": "Wheaton ", "Position": "Internet Sales ", "TotalReviews": 14, "YouTubeURL": "" }, { "AverageRating": 4.9590909090909, "Biography": "Contact Info:\r\nsteve.jensen@actontoyota.com \r\n978-431-5859\r\n \r\nMy background has been in customer service related industries. I've worked as a Corporate Travel Planner and Commercial Property Manager; and even though property management is not about selling cars, it is very much about customer service and delivering a product in a professional manner. I enjoy the customer interaction and helping folks find what works best for them.\r\n\r\nI am proud to be part of the Acton Toyota Team and especially the Internet Sales Division. I work with customers and help them to find the right vehicle at a competitive price.", "DealerId": 15322, "FirstName": "Steve", "Id": 171, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/stevejensen.jpg", "LastName": "Jensen", "Position": "Showroom Sales", "TotalReviews": 11 }, { "AverageRating": 4.9636363636364, "Biography": "Internet Sales \r\ntomas.revetria@actontoyota.com \r\n978-431-5855 \r\n\r\nOriginally from Montevideo, Uruguay, I have been living in Leominster, MA for the past 7 years.\r\n\r\nI have been in the automotive industry for the past 3 years, which includes over 1 year experience here at Acton Toyota. I have been a Toyota and Scion Certified Sales Consultant for the past two years and have now achieved the Certified Expert Sales Consultant level.\r\n\r\nMy goal is to keep providing customers with the information they need to make their purchase the most enjoyable and comfortable automotive purchase experience ever.\r\n", "DealerId": 15322, "FirstName": "Tomas", "Id": 13247, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TomasRevetria.jpg", "LastName": "Revetria", "Position": "Used Car Annex Sales Consultant", "TotalReviews": 11, "YouTubeURL": "" }, { "AverageRating": 4.935, "Biography": "Jim Sullivan \r\nShowroom Sales \r\njim.sullivan@actontoyota.com \r\n978-431-5892 ", "DealerId": 15322, "FirstName": "Jim", "Id": 17502, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/jimsullivan.jpg", "LastName": "Sullivan", "Position": "Showroom Sales Consultant", "TotalReviews": 10 }, { "AverageRating": 4.95, "Biography": "Showroom Sales \r\njim.piazas@actontoyota.com \r\n978-431-5837 \r\n\r\nMy name is Jim Piazas and I am originally from the Greater Lowell area, but currently living in Pelham, NH. I have been working in the automotive industry for 23 years, 19 of which I have spent at Acton Toyota of Littleton as a showroom salesman. \r\n\r\nI am a Toyota Certified New and Used Car Expert, and a Certified Scion Expert. I own three different Toyotas, 2005 Corolla, 2009 Matrix AWD and a 2010 Rav4. \r\n\r\nWith my spare time, I enjoy deep sea fishing, traveling, reading and following the Red Sox and New England Patriots! ", "DealerId": 15322, "FirstName": "Jim", "Id": 182, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/JimPiazas.jpg", "LastName": "Piazas", "Position": "Showroom Sales", "TotalReviews": 8 }, { "AverageRating": 4.9428571428571, "Biography": "Showroom Sales \r\nbill.morrissey@actontoyota.com \r\n978-431-5833 \r\nI am originally from Framingham, MA and now live in Gardner, MA.\r\n\r\nI have a total of 15 years of professional experience in the automotive industry. The past 3 years have been pleasantly spent here at Acton Toyota.\r\n\r\nDuring this time, I have been recognized by Toyota as a Silver Award Winner for superior sales performance and customer satisfaction.\r\n\r\nParked in my driveway are three Toyota vehicles. They include a 2006 Toyota Camry, 1997 Toyota Corolla, and a 1995 Toyota Camry.\r\n\r\nIn my free time, I enjoy spending time with my girls.", "DealerId": 15322, "FirstName": "Bill", "Id": 185, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/ca81b00d-c056-4372-ae3e-cdcafb6c4140.jpg", "LastName": "Morrissey", "Position": "Showroom Sales", "TotalReviews": 7 }, { "AverageRating": 4.9666666666667, "Biography": "Showroom Sales \r\nbyron.loudon@actontoyota.com \r\n978-431-5843 \r\n\r\nI am originally from Overland Park, Kansas, and attended the University of Kansas. I have been in the automotive industry for nine years, where I have worked at a couple different locations. First I was working with Ford Motor Co, but have been with Acton Toyota of Littleton for one year. \r\n\r\nI have obtained the level of certified sales consultant for both Toyota and Scion. My goal is to answer all your automotive needs in a friendly and professional manner. \r\n\r\nI enjoy spending time with my wife, Lisa, and our son Seth. I also enjoy traveling, playing golf, barbequing, and visiting the beach! ", "DealerId": 15322, "FirstName": "Byron", "Id": 13235, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/Byron-Loudon.jpg", "LastName": "Loudon", "Position": "Showroom Sales ", "TotalReviews": 6 }, { "AverageRating": 4.9111111111111, "Biography": "", "DealerId": 15322, "FirstName": "Frank", "Id": 167, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/472080d6-848f-4633-8afd-3f5e6763fef0.jpg", "LastName": "Mazzeo", "Position": "Bob Moran's Used Car Annex Sales Manager", "TotalReviews": 6, "YouTubeURL": "" }, { "AverageRating": 5, "Biography": "978-431-5840\r\njim.higgins@actontoyota.com", "DealerId": 15322, "FirstName": "Jim", "Id": 85825, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/489834bc-220c-4cd5-bf94-b3586b2bf02e.jpg", "LastName": "Higgins", "Position": "Showroom Sales Consultant", "TotalReviews": 4, "YouTubeURL": "" }, { "AverageRating": 4.95, "Biography": "Sales Consultant\r\n\r\n978-431-5836\r\nmaryanne.shannon@actontoyota.com\r\n", "DealerId": 15322, "FirstName": "Maryanne", "Id": 31594, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/MaryAnne.jpg", "LastName": "Shannon", "Position": "Sales Consultant", "TotalReviews": 4 }, { "AverageRating": 4.9333333333333, "Biography": "Showroom Sales \r\ndave.anderson@actontoyota.com \r\n978-431-5831 \r\n\r\nI've been selling Toyotas for the past eighteen years as well as Toyota Certified Used Vehicles. I give my customers the highest level of customer satisfaction as seen on DealerRater.Com and Consumer Reports each month.\r\n \r\nI am Toyota Expert Certified in both New Toyotas and Used Toyotas. A lot of my business is repeat customers, as well as referrals. Our goal here at Acton Toyota of Littleton is to exceed customer satisfaction every time. \r\n \r\nIt is this basic philosophy that helps makes us New England's leading Toyota dealer. Acton Toyota of Littleton has won Toyota's very distinguished Presidents Award for the past eighteen years in a row! No other Toyota dealer can say that!\r\n \r\nPlease give us a try and see how our award winning service department will make you an Acton Toyota customer for life. You'll be happy you did! See me, David Anderson and I'll give you a personal Tour.", "DealerId": 15322, "FirstName": "Dave", "Id": 192, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/DaveAnderson.jpg", "LastName": "Anderson", "Position": "Showroom Sales", "TotalReviews": 3 }, { "AverageRating": 5, "Biography": "Showroom Sales \r\ngarrett.green@actontoyota.com \r\n978-431-5841 \r\n\r\nGarrett is a local resident now residing in Boxborough, MA after having grown up in Lowell Mass. He is a veteran of the US Navy having served aboard the Battleship New Jersey and as a boat Captain in the Brown Water Navy aboard LCM865. Garrett is also a former dispatcher for the Massachusetts State Police and a member of the Former Mass State Troopers Association as well as the Concord Elks.\r\n\r\nHe started in the auto industry working for Bob Moran at what is now Colonial Chevrolet in Acton, MA and is one of the original employees of Acton Toyota from when we opened in September 1989. He came back to help launch our new facility, Acton Toyota of Littleton, after having spent time in Manchester, New Hampshire at AutoFair specializing in leasing and at Ira Lexus of Manchester.\r\n\r\nGarrett is a Certified Expert in both new and Certified Pre-Owned Toyotas and looks forward to helping you achieve your automotive goals.", "DealerId": 15322, "FirstName": "Garrett", "Id": 13234, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/GarrettGreen.jpg", "LastName": "Green", "Position": "Showroom Sales ", "TotalReviews": 3 }, { "AverageRating": 5, "Biography": "Internet Sales Manager \r\nben.koller@actontoyota.com \r\n978-431-5867 \r\n\r\nBorn and raised in Dayton, OH, I attended Holy Cross in Worcester, MA and received my B.A. in Economics in '04. Afterwards, I decided to remain in Massachusetts and joined Acton Toyota in June '04 after learning of their stellar reputation for sales excellence and exceptional customer service. I started as an Internet Sales Consultant in our Internet department, ActonToyota.com. Now, I'm proud to help manage ActonToyota.com, which currently ranks #17 on Ward's 2010 e-Dealer 100 list for the top dealership Internet departments across the entire U.S.\r\n\r\nIn my free time I enjoy snow skiing, running, cycling, and swimming. \r\n", "DealerId": 15322, "FirstName": "Ben", "Id": 162, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/BenKoller.jpg", "LastName": "Koller", "Position": "Internet Sales Manager", "TotalReviews": 3 }, { "AverageRating": 5, "Biography": "978-431-5909", "DealerId": 15322, "FirstName": "Patrick", "Id": 116663, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/b6de5143-d088-4dd3-a01f-91831760c30b.jpg", "LastName": "Sullivan", "Position": "Sales Consultant", "TotalReviews": 3, "YouTubeURL": "" }, { "AverageRating": 5, "Biography": "Showroom Sales \r\nchris.johnson@actontoyota.com \r\n978-431-5830 \r\n\r\nOriginally from the Lancaster and York areas of Pennsylvania, I am happy to now call Acton, MA home.\r\n\r\nI have spent 7 years in the automobile business with 2 years at Lexus and the remaining 5 at Toyota. All 5 years with Toyota have been with Acton Toyota.\r\n\r\nWith my 5 years experience, I am very knowledgeable regarding all Toyotas, particularly the Toyota Camry. That is because I am the proud owner for a 2005 Toyota Camry SE V6.\r\n\r\nIn my free time, I enjoy playing golf and basketball, reading, and partaking in fantasy football. ", "DealerId": 15322, "FirstName": "Chris", "Id": 188, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/ChrisJohnson.jpg", "LastName": "Johnson", "Position": "Showroom Sales", "TotalReviews": 2 }, { "AverageRating": 5, "Biography": "My name is Li Tsao and I grew up in Waltham, Massachusetts and later on went on to finish college with a business degree out of Daniel Webster College in Nashua NH. I have a beautiful four year old daughter named Aaliyah and have been in the Automotive Industry as a sales consultant for the past six years. I am proud to join the sales team here at Acton Toyota of Littleton. \r\n\r\n", "DealerId": 15322, "FirstName": "Li", "Id": 122424, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/employee-placeholder.jpg", "LastName": "Tsao", "Position": "Internet Sales", "TotalReviews": 2, "YouTubeURL": "" }, { "AverageRating": 5, "Biography": "Toyota ExtraCare & ToyotaCare Plus Specialist\r\n \r\ntheresa.vonjess@actontoyota.com\r\n978-431-5869", "DealerId": 15322, "FirstName": "Theresa", "Id": 77401, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/6934740c-db65-4703-8a22-b16aaec81396.jpg", "LastName": "Von Jess", "Position": "Toyota ExtraCare & ToyotaCare Plus Specialist", "TotalReviews": 1 } ], "MostRecentReviews": [ { "DateActive": "\/Date(1346100764000)\/", "DateEntered": "\/Date(1346098906000)\/", "DateLastModified": "\/Date(1346098906000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Jack Lloyd", "Employees": [ { "Biography": "The Service Department at Acton Toyota of Littleton is the perennial winner of Toyota's Service Excellence Award. This prestigious award is presented to an exclusive group of Toyota dealerships nationally that \"excel in a series of categories focused on increasing customer satisfaction during their Toyota Service experience.\" Moreover, \"dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on customers' Toyota vehicles.\"", "DealerId": 15322, "FirstName": "Acton Toyota Service", "Id": 14350, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/servicedepartment.JPG", "LastName": "Department", "Position": "" } ], "Id": 783771, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "From the first contact, everything went superbly. It had been a long time since we had been in a dealership, and initially we felt intimidated. We soon became very comfortable with the entire experience, up to and including the fact we got exactly the vehicle we wanted.\r\nJack Lloyd patiently made all the complicated financial details straightforward and understandable. \r\nEven the owner, Bob Moran, was friendly and solicitous. \r\nA special thanks to Ken Wheeler for making this experience so easy and positive. We are actually looking forward to our first service appointment - and breakfast!\r\nThank You All!", "UserId": 758847, "UserName": "Mary Allard" }, { "DateActive": "\/Date(1330201851000)\/", "DateEntered": "\/Date(1330190321000)\/", "DateLastModified": "\/Date(1330190321000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Garrett Green", "Employees": [ { "Biography": "Showroom Sales \r\ngarrett.green@actontoyota.com \r\n978-431-5841 \r\n\r\nGarrett is a local resident now residing in Boxborough, MA after having grown up in Lowell Mass. He is a veteran of the US Navy having served aboard the Battleship New Jersey and as a boat Captain in the Brown Water Navy aboard LCM865. Garrett is also a former dispatcher for the Massachusetts State Police and a member of the Former Mass State Troopers Association as well as the Concord Elks.\r\n\r\nHe started in the auto industry working for Bob Moran at what is now Colonial Chevrolet in Acton, MA and is one of the original employees of Acton Toyota from when we opened in September 1989. He came back to help launch our new facility, Acton Toyota of Littleton, after having spent time in Manchester, New Hampshire at AutoFair specializing in leasing and at Ira Lexus of Manchester.\r\n\r\nGarrett is a Certified Expert in both new and Certified Pre-Owned Toyotas and looks forward to helping you achieve your automotive goals.", "DealerId": 15322, "FirstName": "Garrett", "Id": 13234, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/GarrettGreen.jpg", "LastName": "Green", "Position": "Showroom Sales " } ], "Id": 589695, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "Highly recommend this dealership, especially Garrett Green. My experience leasing a new car was extremely easy because of him. Very upfront and honest, no hidden fees or gimmicks. He was very friendly, personable and a pleasure to work with. I will definitely request him for any needs I might have in the future!", "UserId": 570892, "UserName": "Katie2733" }, { "DateActive": "\/Date(1329182942000)\/", "DateEntered": "\/Date(1329182728000)\/", "DateLastModified": "\/Date(1329182728000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Jim Higgins", "Employees": [ { "Biography": "978-431-5840\r\njim.higgins@actontoyota.com", "DealerId": 15322, "FirstName": "Jim", "Id": 85825, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/489834bc-220c-4cd5-bf94-b3586b2bf02e.jpg", "LastName": "Higgins", "Position": "Showroom Sales Consultant", "YouTubeURL": "" } ], "Id": 577701, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "Price": 5 }, "RecommendDealer": true, "ReviewContent": "I had a very good experience at Acton Toyota with Jim Higgins. He was very "down to earth" and knowledgeable. It was difficult not to buy from him because of his friendly manner and sincerity.", "UserId": 559272, "UserName": "wrcorliss" }, { "DateActive": "\/Date(1332700665000)\/", "DateEntered": "\/Date(1332699910000)\/", "DateLastModified": "\/Date(1332699910000)\/", "DealerId": 15322, "Department": 2, "EmployeeNames": "", "Employees": [ { "Biography": "Internet Sales \r\ntomas.revetria@actontoyota.com \r\n978-431-5855 \r\n\r\nOriginally from Montevideo, Uruguay, I have been living in Leominster, MA for the past 7 years.\r\n\r\nI have been in the automotive industry for the past 3 years, which includes over 1 year experience here at Acton Toyota. I have been a Toyota and Scion Certified Sales Consultant for the past two years and have now achieved the Certified Expert Sales Consultant level.\r\n\r\nMy goal is to keep providing customers with the information they need to make their purchase the most enjoyable and comfortable automotive purchase experience ever.\r\n", "DealerId": 15322, "FirstName": "Tomas", "Id": 13247, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TomasRevetria.jpg", "LastName": "Revetria", "Position": "Used Car Annex Sales Consultant", "YouTubeURL": "" } ], "Id": 621393, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5 }, "RecommendDealer": true, "ReviewContent": " \r\n Our experience with the people at Acton Toyota, Tomas Revetria and (Frank who was\r\n\r\n covering for someone else and did the paper work were both extrmely helpful\r\n\r\n and friendly. The entire process was quick, easy, and pleasant. and we would\r\n\r\n strongly recommend Acton Toyota, as we already have done.", "UserId": 601541, "UserName": "aljo279@comcast.net" }, { "DateActive": "\/Date(1348929223000)\/", "DateEntered": "\/Date(1348929142000)\/", "DateLastModified": "\/Date(1348929142000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Showroom Sales \r\nbill.morrissey@actontoyota.com \r\n978-431-5833 \r\nI am originally from Framingham, MA and now live in Gardner, MA.\r\n\r\nI have a total of 15 years of professional experience in the automotive industry. The past 3 years have been pleasantly spent here at Acton Toyota.\r\n\r\nDuring this time, I have been recognized by Toyota as a Silver Award Winner for superior sales performance and customer satisfaction.\r\n\r\nParked in my driveway are three Toyota vehicles. They include a 2006 Toyota Camry, 1997 Toyota Corolla, and a 1995 Toyota Camry.\r\n\r\nIn my free time, I enjoy spending time with my girls.", "DealerId": 15322, "FirstName": "Bill", "Id": 185, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/ca81b00d-c056-4372-ae3e-cdcafb6c4140.jpg", "LastName": "Morrissey", "Position": "Showroom Sales" } ], "Id": 814449, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "Acton Toyota consistently provides not only terrific costumer service but also great deals! We have been loyal clients for years and will continue to be so. We have been going to Bill Morrissey and he is very easy to deal with and truly provides a "no hassle" buying experience. We highly recommend this dealership!", "UserId": 788452, "UserName": "MLV26" }, { "DateActive": "\/Date(1343259258000)\/", "DateEntered": "\/Date(1343259189000)\/", "DateLastModified": "\/Date(1343259189000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Internet Sales Manager \r\nscott.vachon@actontoyota.com \r\n978-431-5891 \r\n\r\nI joined the Acton Toyota family in January 2009. My Toyota career began in January of 2007 at Bernardi Toyota in Framingham where I was a sales manager. I strive to bring the best experience one can have while making the important decision of purchasing a vehicle, whether this is your first car or your 100th corporate lease. \r\n\r\nSince joining Toyota I have driven myself to gain the most knowledge about the vehicles that I can. I am a Certified Expert in new and used vehicles. In 2007, I was named one of the Toyota's walk around champions for the newly redesigned Tundra. In 2009 upon the release of the 3rd Generation 2010 Prius, I became the 2010 Prius walk around champion amongst all Massachusetts area dealers. I also recently earned the coveted \"Hezzy Award\" given by our owner Bob Moran for having the highest customer service rating among our sales staff. ", "DealerId": 15322, "FirstName": "Scott", "Id": 13239, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/4f4fd303-6b98-4a78-ba86-fa8753405a0f.jpg", "LastName": "Vachon", "Position": "Internet Sales Manager", "YouTubeURL": "" }, { "Biography": "Internet Sales \r\ntom.downing@actontoyota.com \r\n978-431-5861 \r\n\r\nI am originally from Arlington, MA and currently live locally in Chelmsford. I have worked professionally within the automotive industry since 1992. Nearly all of the time has been on the retail side, however, I spent several years venturing into automotive publishing. One of the more interesting Toyota projects I worked on was with author and Toyota enthusiast Moses Ludel and his piece The Toyota Truck & Land Cruiser Owner's Bible.\r\n\r\nI've worked for Bob Moran, owner of Acton Toyota of Littleton, for the last 6 years with a little more than one year here at Acton Toyota. In that time, I've become a Toyota Certified sales representative.\r\n\r\nIn my free time, I am a singer and songwriter. ", "DealerId": 15322, "FirstName": "Tom", "Id": 13241, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TomDowning.jpg", "LastName": "Downing", "Position": "Internet Sales" }, { "Biography": "Annex Sales \r\nbob.gaudet@actontoyota.com \r\n978-431-5908 \r\n\r\nI was born and raised in Fitchburg, MA and currently live there now as well. \r\n\r\nI have worked within the automotive retail industry for the past 17 years. The last two years have been enjoyed here at Acton Toyota.\r\n\r\nI currently own a Toyota vehicle and in my free time I enjoy travelling.", "DealerId": 15322, "FirstName": "Bob", "Id": 13252, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/BobGaudet.jpg", "LastName": "Gaudet", "Position": "Annex Sales" } ], "Id": 749513, "Messages": [ ], "Rating": { "Average": 4.75, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 4 }, "RecommendDealer": true, "ReviewContent": "The people we delt with - especially Tom Downing - were very friendly and helpful. He explained differnt options with me so that I had a good idea of what I wanted - buy new or lease. He was very patient when I needed more explanations, even when he was busy.", "UserId": 725034, "UserName": "conniejturner" }, { "DateActive": "\/Date(1344868342000)\/", "DateEntered": "\/Date(1344868342000)\/", "DateLastModified": "\/Date(1344868342000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Keith Mobley", "Employees": [ { "Biography": "Internet Sales Manager \r\nben.koller@actontoyota.com \r\n978-431-5867 \r\n\r\nBorn and raised in Dayton, OH, I attended Holy Cross in Worcester, MA and received my B.A. in Economics in '04. Afterwards, I decided to remain in Massachusetts and joined Acton Toyota in June '04 after learning of their stellar reputation for sales excellence and exceptional customer service. I started as an Internet Sales Consultant in our Internet department, ActonToyota.com. Now, I'm proud to help manage ActonToyota.com, which currently ranks #17 on Ward's 2010 e-Dealer 100 list for the top dealership Internet departments across the entire U.S.\r\n\r\nIn my free time I enjoy snow skiing, running, cycling, and swimming. \r\n", "DealerId": 15322, "FirstName": "Ben", "Id": 162, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/BenKoller.jpg", "LastName": "Koller", "Position": "Internet Sales Manager" }, { "Biography": "wellington.pereira@actontoyota.com \r\n978-431-5828 \r\n\r\nBorn in Rio de Janeiro, Brazil, I grew up in Miami, FL. Today my wonderful wife and I reside in Fitchburg, MA where we raise three beautiful boys.\r\n\r\nI began my automotive career cleaning cars as part of Acton Toyota's detail shop in 2004. After a year of reliable service and hard work, I was promoted to a lot attendant position. After another year of hard work, became an Internet Sales Consultant.\r\nAfter another year of hard work became Scion Sales Manager and With my latest promotion, I now hold the title of Internet Sales Manager at Acton Toyota.\r\n\r\nI am happy to help all residents considering a car, truck, or SUV whether they are part of the Boston metro-west area or elsewhere within Massachusetts and New England. I have reached the Toyota Certified Expert level with 216 hours of product knowledge. I am very well suited to answer any questions you have regarding new or certified used Toyota or Scion vehicles. ", "DealerId": 15322, "FirstName": "Wellington", "Id": 174, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/me.jpg", "LastName": "Pereira", "Position": "Scion & Internet Sales Manager", "YouTubeURL": "" }, { "Biography": "stephen.poulin@actontoyota.com\r\n(978) 431-5855\r\n\r\nI have lived in Massachusetts my whole life, with 20 of those years spent in Boxborough, MA, where I currently reside. I graduated from Acton-Boxborough Regional High School in 2008 and went on to graduate from SMU in Dallas, Texas in 2012.\r\n\r\nSoon after graduating from SMU, I began my employment at Acton Toyota of Littleton. I consider myself fortunate to be able to work for one of the most proficient and well-organized Toyota staff in all of New England. I can personally guarantee you that I will make the process of purchasing your next car from Acton Toyota as simple and honest as possible.\r\n\r\nIn my free time I enjoy running, weight training, spending time with family, and staying up-to date with all of New England\u00e2\u20ac\u2122s sports teams.\r\n", "DealerId": 15322, "FirstName": "Stephen", "Id": 112255, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/124a6eb9-d2cf-4c0c-9865-32dbd5d5e621.jpg", "LastName": "Poulin", "Position": "Internet Sales", "YouTubeURL": "" } ], "Id": 770170, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "This is the 6th car that we have purchased from Acton Toyota. Although we have closer options, we make the drive because of the people. We have worked with Ben Koller for years. He is consistently eager to help, knowledgeable and dedicated to customer service. With our last purchase, we also worked with Stephen Poulin. He is a pleasure to work with and is just as devoted to customer satisfaction. Keith Mobley, in Finance, continues to take good care of us. The whole staff is really top notch. Looking for a car can be a burden unless you are dealing with Acton Toyota. They are a dealer that you can trust. Thank you!", "UserId": 17584, "UserName": "melanieobrien" }, { "DateActive": "\/Date(1349688347000)\/", "DateEntered": "\/Date(1349688303000)\/", "DateLastModified": "\/Date(1349688303000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Showroom Sales \r\njim.piazas@actontoyota.com \r\n978-431-5837 \r\n\r\nMy name is Jim Piazas and I am originally from the Greater Lowell area, but currently living in Pelham, NH. I have been working in the automotive industry for 23 years, 19 of which I have spent at Acton Toyota of Littleton as a showroom salesman. \r\n\r\nI am a Toyota Certified New and Used Car Expert, and a Certified Scion Expert. I own three different Toyotas, 2005 Corolla, 2009 Matrix AWD and a 2010 Rav4. \r\n\r\nWith my spare time, I enjoy deep sea fishing, traveling, reading and following the Red Sox and New England Patriots! ", "DealerId": 15322, "FirstName": "Jim", "Id": 182, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/JimPiazas.jpg", "LastName": "Piazas", "Position": "Showroom Sales" }, { "Biography": "Jim Sullivan \r\nShowroom Sales \r\njim.sullivan@actontoyota.com \r\n978-431-5892 ", "DealerId": 15322, "FirstName": "Jim", "Id": 17502, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/jimsullivan.jpg", "LastName": "Sullivan", "Position": "Showroom Sales Consultant" } ], "Id": 822785, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "\r\n\r\nFrom beginning to end, in one week everyone worked hard to find the car we wanted, get it to the dealership, process the paper work and deliver it. They exceeded our expectations and delivered a one of a kind vehicle in New England. AND, at a price that was more than acceptable. KB", "UserId": 796404, "UserName": "KenDBair" }, { "DateActive": "\/Date(1345741200000)\/", "DateEntered": "\/Date(1345741200000)\/", "DateLastModified": "\/Date(1345741200000)\/", "DealerId": 15322, "Department": 2, "EmployeeNames": "", "Employees": [ { "Biography": "Showroom Sales \r\nchris.johnson@actontoyota.com \r\n978-431-5830 \r\n\r\nOriginally from the Lancaster and York areas of Pennsylvania, I am happy to now call Acton, MA home.\r\n\r\nI have spent 7 years in the automobile business with 2 years at Lexus and the remaining 5 at Toyota. All 5 years with Toyota have been with Acton Toyota.\r\n\r\nWith my 5 years experience, I am very knowledgeable regarding all Toyotas, particularly the Toyota Camry. That is because I am the proud owner for a 2005 Toyota Camry SE V6.\r\n\r\nIn my free time, I enjoy playing golf and basketball, reading, and partaking in fantasy football. ", "DealerId": 15322, "FirstName": "Chris", "Id": 188, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/ChrisJohnson.jpg", "LastName": "Johnson", "Position": "Showroom Sales" } ], "Id": 780099, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I drove to Acton Toyota after leaving Ira Toyota of Tewksbury in complete frustration. I was greeted at the front desk and promptly assigned to Chris Johnson. I told him my story (trading in a 2008 Highlander with 150k miles - coming off lease) and my desire to look at a used Venza. He suggetsed that we look at new car leses first, as that might make the most sense, based on the cirteria we spoke about. When the lease numbers did not make sense (he didn't try to SELL me on the lease despite this - NICE JOB) he let me take out the Venza. Realizing the Venza was too small, we wokred together within thier inventory to find me a used Highlander that I could afford, and also LIKE. I now have a 2008 Toyota Highlander Limited that is awesome. I was also helped by Shawnee Wandless and Keith Mobely. All of them stayed after closing to get this deal done with me. I sent them an email the next day with a few requests and they made all of the changes I asked for at no cost. I am very happy with my new truck and this place has a customer for life. Finally a pleasurable experience. Well done Acton Toyota!", "UserId": 729618, "UserName": "egorsuch" }, { "DateActive": "\/Date(1347483565000)\/", "DateEntered": "\/Date(1347483546000)\/", "DateLastModified": "\/Date(1347483546000)\/", "DealerId": 15322, "Department": 2, "EmployeeNames": "Gene - Finance Manager", "Employees": [ { "Biography": "Sales Consultant\r\n\r\n978-431-5836\r\nmaryanne.shannon@actontoyota.com\r\n", "DealerId": 15322, "FirstName": "Maryanne", "Id": 31594, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/MaryAnne.jpg", "LastName": "Shannon", "Position": "Sales Consultant" }, { "Biography": "\r\nPhone number: (978) 881-0071\r\n\r\nConveniently located at our previous address in Acton, the Acton Toyota Used Car Annex proudly offers an extremely large and diverse range of quality pre-owned vehicles.\r\n\r\nEvery vehicle at the Acton Toyota Used Car Annex, well over 100 in total, is competitively and aggressively priced based on current market conditions. Additionally, all vehicles are thoroughly checked and serviced prior to sale by the award-winning Service Department at Acton Toyota of Littleton. \r\n\r\nSo, whether you seek a budget-friendly commuter vehicle or a large, luxurious SUV for the family, you can be confident the Acton Toyota Used Car Annex not only has it, but that the vehicle and its price represent real quality and value.\r\n\r\nActon Toyota Used Car Annex is pleased to announce it recently underwent a number of renovations to provide its customers a newer, modern facility with better amenities to coincide with the excellent used vehicles offered at the dealership.", "DealerId": 15322, "FirstName": "Acton Toyota", "Id": 116662, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/8cc14ac7-da30-4951-92cd-825e2a6afedd.jpg", "LastName": "Used Car Annex", "Position": "Dealership", "YouTubeURL": "" }, { "Biography": "978-431-5909", "DealerId": 15322, "FirstName": "Patrick", "Id": 116663, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/b6de5143-d088-4dd3-a01f-91831760c30b.jpg", "LastName": "Sullivan", "Position": "Sales Consultant", "YouTubeURL": "" } ], "Id": 799618, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "The experience I had with Acton Toyota of Littleton was amazing. Never once have I seen a car dealership with a Cafe, and lounge area filled with complimentary food and drink. This made me feel appreciated and important. The amenities at Acton Toyota are similar, if not better than that of any luxury-brand dealership. My dealer was very receptive to what I required, and helped me find the perfect car for me. I was in awe at the quality of customer service, and how nice people were. I will definitely be returning there, for service, and hopefully be able to drive one of their golf carts around :P\r\n\r\nThank you very much!", "UserId": 774123, "UserName": "funkishlyf" }, { "DateActive": "\/Date(1319823683000)\/", "DateEntered": "\/Date(1319802972000)\/", "DateLastModified": "\/Date(1319802972000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Theresa Von Jess", "Employees": [ { "Biography": "Toyota ExtraCare & ToyotaCare Plus Specialist\r\n \r\ntheresa.vonjess@actontoyota.com\r\n978-431-5869", "DealerId": 15322, "FirstName": "Theresa", "Id": 77401, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/6934740c-db65-4703-8a22-b16aaec81396.jpg", "LastName": "Von Jess", "Position": "Toyota ExtraCare & ToyotaCare Plus Specialist" } ], "Id": 482658, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "Nice efficient customer service with great prices. Ms Von Jess was excellent. She returned my calls quickly and is knowledgeable about Toyota products. Very pleased.", "UserId": 465789, "UserName": "jibjab1" }, { "DateActive": "\/Date(1348006813000)\/", "DateEntered": "\/Date(1348006813000)\/", "DateLastModified": "\/Date(1348006813000)\/", "DealerId": 15322, "Department": 2, "EmployeeNames": "Neil O'Leary", "Employees": [ { "Biography": "Showroom Sales \r\nneil.oleary@actontoyota.com \r\n978-431-5832 \r\nI grew up in Wellesley, MA, but have made my home here in Littleton for the past twenty years. I come from a large family and have an even larger group of friends and extended family. I started my career in the automotive business at Bernardi Honda for five years, and have been here at Acton Toyota for the past seventeen years. \r\n\r\nI am a Toyota Certified Expert Sales Consultant and Silver Award Winner for Toyota Certified Used vehicles. Much of my own personal business is through repeat customers and referrals. If I can help you or an acquaintance in the purchase of a new or used vehicle I will surely put my best foot forward for you. \r\n\r\nWishing you all well, I hope to see you soon!", "DealerId": 15322, "FirstName": "Neil", "Id": 183, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/NeilO-Leary.jpg", "LastName": "Oleary", "Position": "Sales Consultant", "YouTubeURL": "" }, { "Biography": "\r\nPhone number: (978) 881-0071\r\n\r\nConveniently located at our previous address in Acton, the Acton Toyota Used Car Annex proudly offers an extremely large and diverse range of quality pre-owned vehicles.\r\n\r\nEvery vehicle at the Acton Toyota Used Car Annex, well over 100 in total, is competitively and aggressively priced based on current market conditions. Additionally, all vehicles are thoroughly checked and serviced prior to sale by the award-winning Service Department at Acton Toyota of Littleton. \r\n\r\nSo, whether you seek a budget-friendly commuter vehicle or a large, luxurious SUV for the family, you can be confident the Acton Toyota Used Car Annex not only has it, but that the vehicle and its price represent real quality and value.\r\n\r\nActon Toyota Used Car Annex is pleased to announce it recently underwent a number of renovations to provide its customers a newer, modern facility with better amenities to coincide with the excellent used vehicles offered at the dealership.", "DealerId": 15322, "FirstName": "Acton Toyota", "Id": 116662, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/8cc14ac7-da30-4951-92cd-825e2a6afedd.jpg", "LastName": "Used Car Annex", "Position": "Dealership", "YouTubeURL": "" } ], "Id": 804597, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I went to Bob Morans Used Car Annex in Acton looking for a\r\nSolid vehicle. I didn't have a lot of money to spend and never felt looked down on. Neil was wonderful-and I came away with a "sick" (as my\r\nFriends have said) Tacoma. Couldn't be happier- and love that the cliche used car dealer didn't apply. Thank you Neil!!", "UserId": 778870, "UserName": "kimberly.batten.71" }, { "DateActive": "\/Date(1347494691000)\/", "DateEntered": "\/Date(1347494573000)\/", "DateLastModified": "\/Date(1347494573000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Dave Anderson", "Employees": [ { "Biography": "Showroom Sales \r\ndave.anderson@actontoyota.com \r\n978-431-5831 \r\n\r\nI've been selling Toyotas for the past eighteen years as well as Toyota Certified Used Vehicles. I give my customers the highest level of customer satisfaction as seen on DealerRater.Com and Consumer Reports each month.\r\n \r\nI am Toyota Expert Certified in both New Toyotas and Used Toyotas. A lot of my business is repeat customers, as well as referrals. Our goal here at Acton Toyota of Littleton is to exceed customer satisfaction every time. \r\n \r\nIt is this basic philosophy that helps makes us New England's leading Toyota dealer. Acton Toyota of Littleton has won Toyota's very distinguished Presidents Award for the past eighteen years in a row! No other Toyota dealer can say that!\r\n \r\nPlease give us a try and see how our award winning service department will make you an Acton Toyota customer for life. You'll be happy you did! See me, David Anderson and I'll give you a personal Tour.", "DealerId": 15322, "FirstName": "Dave", "Id": 192, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/DaveAnderson.jpg", "LastName": "Anderson", "Position": "Showroom Sales" } ], "Id": 799771, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "After researching in person and on line my son Rick recommended I see Dave Anderson at Acton toyota. My Son and my brother had both purchased new vehicles from Acton toyota and told me I would find it a vey enjoyable experience. As promised, I found Dave to be very pleasant and knowledgeable. He answered my questions regarding the Camry and allowed me to test drive it. After my smooth and "glitch free" purchase he gave me a tour of the facility and explained the procedure for when I bring the car in for service. I also appreciated him helping me connect to my car phone. Thank you Dave! I will no hesitate to recommend Acton Toyota to my friends when they are in the market to purchase a new vehicle. ", "UserId": 774269, "UserName": "Joyce Sheridan" }, { "DateActive": "\/Date(1349812244000)\/", "DateEntered": "\/Date(1349812192000)\/", "DateLastModified": "\/Date(1349812192000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Showroom Sales \r\njim.piazas@actontoyota.com \r\n978-431-5837 \r\n\r\nMy name is Jim Piazas and I am originally from the Greater Lowell area, but currently living in Pelham, NH. I have been working in the automotive industry for 23 years, 19 of which I have spent at Acton Toyota of Littleton as a showroom salesman. \r\n\r\nI am a Toyota Certified New and Used Car Expert, and a Certified Scion Expert. I own three different Toyotas, 2005 Corolla, 2009 Matrix AWD and a 2010 Rav4. \r\n\r\nWith my spare time, I enjoy deep sea fishing, traveling, reading and following the Red Sox and New England Patriots! ", "DealerId": 15322, "FirstName": "Jim", "Id": 182, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/JimPiazas.jpg", "LastName": "Piazas", "Position": "Showroom Sales" } ], "Id": 824446, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I came in last week with issues on my existing Tacoma. It was a certified used vehicle that I originally bought from Acton Toyota a few years back. I was happy with the truck but I no longer wanted to put more money into the truck while still making payments. Jim Piazas went the "extra mile" for me to not only get me a great deal on a new Tacoma, but to also get me a great deal on my trade-in. It's that kind of service that will keep me coming back! Thanks Jim! ", "UserId": 798011, "UserName": "Moe1864" }, { "DateActive": "\/Date(1351107457000)\/", "DateEntered": "\/Date(1351081111000)\/", "DateLastModified": "\/Date(1351081111000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Showroom Sales \r\njohn.bernard@actontoyota.com \r\n978-431-5838 \r\n\r\nJohn grew up in Leominster and now resides in Groton, MA.\r\n\r\nHe's been in the car business for 7 years. He previously worked for Ron Bouchard's Auto Stores in Fitchburg and Colonial Cheverolet in Acton before joining Acton Toyota 2 years ago. You may have seen him over the years at Gould's Clothing in Acton, MA where he worked for 23 years.\r\n\r\nJohn is Toyota Certified at the Expert level. He drives a 1998 Toyota 4Runner with 164,000 miles.\r\n\r\nJohn is proud to call himself a former U.S. MARINE. He enjoys time with his family, traveling to Brazil with his lovely wife, Fatima, and playing golf whenever he can.\r\n\r\nJohn is always here for your automotive needs.", "DealerId": 15322, "FirstName": "John", "Id": 190, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/JohnBernard.jpg", "LastName": "Bernard", "Position": "Showroom Sales" } ], "Id": 838736, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "John was very efficient, helpful and respectful of my time. From start to finish this was the quickest experience I have had with leasing a new vehicle. Everyone from the front desk to the finance officer treated me well. Thank you again. Judy Ketcham", "UserId": 811765, "UserName": "Jude51" }, { "DateActive": "\/Date(1351692825000)\/", "DateEntered": "\/Date(1351692825000)\/", "DateLastModified": "\/Date(1351692825000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Shawnee Wandless, Keith Mobly", "Employees": [ { "Biography": "Showroom Sales \r\ntravis.mccarthy@actontoyota.com \r\n978-431-5834 \r\nI was born and raised in Bolton, MA and live there now as well.\r\n\r\nI joined the automotive industry three years ago at Bernardi Toyota. One year later, I joined Acton Toyota after learning of their exceptional reputation for sales excellence and customer service.\r\n\r\nDuring my time with Toyota, I have earned enough credits through coursework and tests to become a Toyota Certified Expert.\r\n\r\nPreviously, I have been the proud owner of a Toyota Camry.\r\n\r\nOutside of work, I love spending my free time with my family. Additionally, I enjoy playing basketball in recreational leagues and exercising.", "DealerId": 15322, "FirstName": "Travis", "Id": 13236, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TravisMcCarthy.jpg", "LastName": "McCarthy", "Position": "Showroom Sales " } ], "Id": 845616, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "Travis offers an easy going sales approach which is centered on the needs of the customer. He listens and follows through with requests. I was clear about what I wanted and interested in comparing vehicle packages. Travis was very willing to let me experience the difference through test drives. When it came to the important phase; negotiating price and trade-in, I felt I was dealt a fair deal. I have bought cars at Acton\/Littleton Toyota for over 15 years. Each sales person from Jeff Kotran, Steve Augusta, to Travis have been helpful and well informed. I would recommend doing a car purchase, either new or used, at Acton\/Littleton Toyota.", "UserId": 818347, "UserName": "henry.devlin.3" }, { "DateActive": "\/Date(1352065342000)\/", "DateEntered": "\/Date(1352065206000)\/", "DateLastModified": "\/Date(1352065206000)\/", "DealerId": 15322, "Department": 2, "EmployeeNames": "", "Employees": [ { "Biography": "", "DealerId": 15322, "FirstName": "Frank", "Id": 167, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/472080d6-848f-4633-8afd-3f5e6763fef0.jpg", "LastName": "Mazzeo", "Position": "Bob Moran's Used Car Annex Sales Manager", "YouTubeURL": "" }, { "Biography": "Bob Moran's Used Car Annex\r\nsteve.augusta@actontoyota.com \r\n978-431-5840 \r\n\r\nI grew up locally in Stow, MA and currently reside in Boxborough, MA.\r\n\r\nI have been in the Automotive Business for 9 years working for manufacturers such as Chrysler, Jeep, Dodge, Mercedes Benz and Toyota. I am currently a Toyota Expert Certified Sales Consultant in both cars and trucks as well as being a Toyota Truck Champion. I have had the pleasure of visiting the Toyota assembly plant in Princeton, Indiana as a Truck Champion to have a first hand look at the true dedication Toyota's employees have in producing the most reliable vehicles on the planet.\r\n\r\nI have been with Acton Toyota for a little over 2 years and look forward to assisting my clients for many years to come.\r\n\r\nI currently drive a 2005 4Runner Limited and can personally assure you it is the best vehicle purchase I have ever made.\r\n\r\nAs far as Hobbies go, I enjoy skiing, playing pool, snowmobiling and pretty much anything to do with traveli", "DealerId": 15322, "FirstName": "Steve", "Id": 191, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/SteveAugusta.jpg", "LastName": "Augusta", "Position": "Bob Moran's Used Car Annex Sales Manager" }, { "Biography": "\r\nPhone number: (978) 881-0071\r\n\r\nConveniently located at our previous address in Acton, the Acton Toyota Used Car Annex proudly offers an extremely large and diverse range of quality pre-owned vehicles.\r\n\r\nEvery vehicle at the Acton Toyota Used Car Annex, well over 100 in total, is competitively and aggressively priced based on current market conditions. Additionally, all vehicles are thoroughly checked and serviced prior to sale by the award-winning Service Department at Acton Toyota of Littleton. \r\n\r\nSo, whether you seek a budget-friendly commuter vehicle or a large, luxurious SUV for the family, you can be confident the Acton Toyota Used Car Annex not only has it, but that the vehicle and its price represent real quality and value.\r\n\r\nActon Toyota Used Car Annex is pleased to announce it recently underwent a number of renovations to provide its customers a newer, modern facility with better amenities to coincide with the excellent used vehicles offered at the dealership.", "DealerId": 15322, "FirstName": "Acton Toyota", "Id": 116662, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/8cc14ac7-da30-4951-92cd-825e2a6afedd.jpg", "LastName": "Used Car Annex", "Position": "Dealership", "YouTubeURL": "" }, { "Biography": "978-431-5909", "DealerId": 15322, "FirstName": "Patrick", "Id": 116663, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/b6de5143-d088-4dd3-a01f-91831760c30b.jpg", "LastName": "Sullivan", "Position": "Sales Consultant", "YouTubeURL": "" } ], "Id": 849659, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I purchased a used 2007 jeep grand cherokee. I found their online listing to be very accurate and honest. When I called to let them know i was driving out to see the car they had it ready for me when i arrived. No pressure at all, I took the test drive by myself and found that very relaxing no pressure when I was trying to evaluate the SUV. Patrick and his team worked very hard to get the price I needed for my trade and financing was a breeze. With my work schedule it was impossible for me to go pick up the vehicle after they detailed it, so Patrick personally delivered it to my work the following day. The vehicle was spotless, full fuel tank and brand new mats that I had requested at no extra cost to me. The whole team worked hard to make this the easiest and most rewarding car buying experience. I will only deal with this team for my future purchases. I am extremely satisfied with the vehicle and the service that I received.\r\nThank you.", "UserId": 822228, "UserName": "jmlskier" }, { "DateActive": "\/Date(1354549602000)\/", "DateEntered": "\/Date(1354548550000)\/", "DateLastModified": "\/Date(1354548550000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Alex Wheaton\r\n Internet Sales\r\n Alex Wheaton \r\n alex.wheaton@actontoyota.com\r\n 978-431-5854\r\n\r\n I have been in Toyota Sales for about 2 years now. I started at Toyota of Nashua and quickly became a Sales Consultant Master. I had decided to join Acton Toyota of Littleton after hearing about their exceptional reputation in sales and service. \r\n\r\n I strive to make the car buying experience honest easy and comfortable and Acton Toyota makes that easy to accomplish. We have an extremely friendly and pressure free environment.\r\n\r\n I have grown up in Littleton for over 17 years, and attended Littleton High School while also participating in football and basketball. I enjoy exercise, sports, and spending time with my fianc\u00c3\u00a9.", "DealerId": 15322, "FirstName": "Alex ", "Id": 111425, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/a2881a9a-c732-4439-a0e8-9f73c27016f3.jpg", "LastName": "Wheaton ", "Position": "Internet Sales ", "YouTubeURL": "" } ], "Id": 877222, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "My experience with Acton Toyota & salesman Alex Wheaton was very pleasant. It was an easy, fair new car purchase. I would recommend this dealer to other customers.", "UserId": 849030, "UserName": "NewHighlanderOwner2" }, { "DateActive": "\/Date(1353070521000)\/", "DateEntered": "\/Date(1353070521000)\/", "DateLastModified": "\/Date(1353070521000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Bob Gaudet and Steve", "Employees": [ { "Biography": "Bob Moran's Used Car Annex\r\nsteve.augusta@actontoyota.com \r\n978-431-5840 \r\n\r\nI grew up locally in Stow, MA and currently reside in Boxborough, MA.\r\n\r\nI have been in the Automotive Business for 9 years working for manufacturers such as Chrysler, Jeep, Dodge, Mercedes Benz and Toyota. I am currently a Toyota Expert Certified Sales Consultant in both cars and trucks as well as being a Toyota Truck Champion. I have had the pleasure of visiting the Toyota assembly plant in Princeton, Indiana as a Truck Champion to have a first hand look at the true dedication Toyota's employees have in producing the most reliable vehicles on the planet.\r\n\r\nI have been with Acton Toyota for a little over 2 years and look forward to assisting my clients for many years to come.\r\n\r\nI currently drive a 2005 4Runner Limited and can personally assure you it is the best vehicle purchase I have ever made.\r\n\r\nAs far as Hobbies go, I enjoy skiing, playing pool, snowmobiling and pretty much anything to do with traveli", "DealerId": 15322, "FirstName": "Steve", "Id": 191, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/SteveAugusta.jpg", "LastName": "Augusta", "Position": "Bob Moran's Used Car Annex Sales Manager" }, { "Biography": "Annex Sales \r\nbob.gaudet@actontoyota.com \r\n978-431-5908 \r\n\r\nI was born and raised in Fitchburg, MA and currently live there now as well. \r\n\r\nI have worked within the automotive retail industry for the past 17 years. The last two years have been enjoyed here at Acton Toyota.\r\n\r\nI currently own a Toyota vehicle and in my free time I enjoy travelling.", "DealerId": 15322, "FirstName": "Bob", "Id": 13252, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/BobGaudet.jpg", "LastName": "Gaudet", "Position": "Annex Sales" }, { "Biography": "\r\nPhone number: (978) 881-0071\r\n\r\nConveniently located at our previous address in Acton, the Acton Toyota Used Car Annex proudly offers an extremely large and diverse range of quality pre-owned vehicles.\r\n\r\nEvery vehicle at the Acton Toyota Used Car Annex, well over 100 in total, is competitively and aggressively priced based on current market conditions. Additionally, all vehicles are thoroughly checked and serviced prior to sale by the award-winning Service Department at Acton Toyota of Littleton. \r\n\r\nSo, whether you seek a budget-friendly commuter vehicle or a large, luxurious SUV for the family, you can be confident the Acton Toyota Used Car Annex not only has it, but that the vehicle and its price represent real quality and value.\r\n\r\nActon Toyota Used Car Annex is pleased to announce it recently underwent a number of renovations to provide its customers a newer, modern facility with better amenities to coincide with the excellent used vehicles offered at the dealership.", "DealerId": 15322, "FirstName": "Acton Toyota", "Id": 116662, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/8cc14ac7-da30-4951-92cd-825e2a6afedd.jpg", "LastName": "Used Car Annex", "Position": "Dealership", "YouTubeURL": "" } ], "Id": 860096, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5 }, "RecommendDealer": true, "ReviewContent": "I called and told Bob Gaudet to have an automobile ready for me to test drive when I arrived in an hour. The automobile was on the show room floor but it was ready and outside when I arrived. Bob gave me the keys and I test drove the Mercedes. I was unsure whether I wanted to purchase the car so Bob told me to take it for the day. I really appreciated the fact that Bob trusted me to take the automobile since many dealers ride with customers. The car is beautiful, the price was fantastic and the customer service I personally received was outstanding! They have a superb sales team at Acton Toyota Used Car Annex and I will return in the future and recommend them to friends and co-workers.", "UserId": 822031, "UserName": "dynagirl2003" }, { "DateActive": "\/Date(1353453302000)\/", "DateEntered": "\/Date(1353453302000)\/", "DateLastModified": "\/Date(1353453302000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Internet Sales \r\njohn.bohr@actontoyota.com \r\n978-431-5857 \r\n\r\nOriginally from Syracuse N.Y., I've spent most of my life in upstate N.Y. and Maine before relocating to Gardner, Ma.\r\n\r\nI have been married for 27 years and have three children. I have been in automotive sales for 5 years and enjoy it very much.\r\n\r\nOutside work I enjoy camping, kayaking, going to the beach and various concerts.", "DealerId": 15322, "FirstName": "John", "Id": 13240, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/fb72bc91-71f6-4e00-aa05-b24018ef4554.jpg", "LastName": "Bohr", "Position": "Internet Sales", "YouTubeURL": "" } ], "Id": 864516, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "John made my car buying experience as simple and straight forward as could be.\r\nHe responded to my cargurus.com inquiry within hours on a Sunday! From that\r\nmoment on everything went super smoothly. ", "UserId": 17551, "UserName": "karen_g_parsons" }, { "DateActive": "\/Date(1355148193000)\/", "DateEntered": "\/Date(1355148193000)\/", "DateLastModified": "\/Date(1355148193000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Showroom Sales \r\nbyron.loudon@actontoyota.com \r\n978-431-5843 \r\n\r\nI am originally from Overland Park, Kansas, and attended the University of Kansas. I have been in the automotive industry for nine years, where I have worked at a couple different locations. First I was working with Ford Motor Co, but have been with Acton Toyota of Littleton for one year. \r\n\r\nI have obtained the level of certified sales consultant for both Toyota and Scion. My goal is to answer all your automotive needs in a friendly and professional manner. \r\n\r\nI enjoy spending time with my wife, Lisa, and our son Seth. I also enjoy traveling, playing golf, barbequing, and visiting the beach! ", "DealerId": 15322, "FirstName": "Byron", "Id": 13235, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/Byron-Loudon.jpg", "LastName": "Loudon", "Position": "Showroom Sales " } ], "Id": 884476, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I enjoyed my experience with Acton Toyota. Never felt pressured and they were honest the entire time. They also gave me a great price on my new vehicle, a fair price on my trade-in and overall helped save me money. They even reserved the truck for me without a down payment when I needed some time to make a decision. Thanks again!", "UserId": 21243, "UserName": "jherald33" }, { "DateActive": "\/Date(1351460838000)\/", "DateEntered": "\/Date(1351460606000)\/", "DateLastModified": "\/Date(1351460606000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "Li Tsao", "Employees": [ { "Biography": "My name is Li Tsao and I grew up in Waltham, Massachusetts and later on went on to finish college with a business degree out of Daniel Webster College in Nashua NH. I have a beautiful four year old daughter named Aaliyah and have been in the Automotive Industry as a sales consultant for the past six years. I am proud to join the sales team here at Acton Toyota of Littleton. \r\n\r\n", "DealerId": 15322, "FirstName": "Li", "Id": 122424, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/employee-placeholder.jpg", "LastName": "Tsao", "Position": "Internet Sales", "YouTubeURL": "" } ], "Id": 843067, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I went to Acton Toyota for my 2nd "no money down lease" and have had a great experience both times. There are no "small print gotchas" - it is truly a no money down lease. Li Tsao was very helpful in picking out my new Camry SE and followed through on sending registration and follow-up. \r\nOverall, I have been very satisfied with the dealership over the past 3 years dealing with them.", "UserId": 815876, "UserName": "Lfranke" }, { "DateActive": "\/Date(1354494563000)\/", "DateEntered": "\/Date(1354494405000)\/", "DateLastModified": "\/Date(1354494405000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Contact Info:\r\nsteve.jensen@actontoyota.com \r\n978-431-5859\r\n \r\nMy background has been in customer service related industries. I've worked as a Corporate Travel Planner and Commercial Property Manager; and even though property management is not about selling cars, it is very much about customer service and delivering a product in a professional manner. I enjoy the customer interaction and helping folks find what works best for them.\r\n\r\nI am proud to be part of the Acton Toyota Team and especially the Internet Sales Division. I work with customers and help them to find the right vehicle at a competitive price.", "DealerId": 15322, "FirstName": "Steve", "Id": 171, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/stevejensen.jpg", "LastName": "Jensen", "Position": "Showroom Sales" } ], "Id": 876749, "Messages": [ ], "Rating": { "Average": 4.8, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 4, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "This review is long overdue. In 2009, I purchased a new Rav4 from Acton Toyota of Littleton. The buying process was easy and enjoyable, the price very reasonable, and I also got a fair price on my trade-in vehicle, a 2001 Hyundai Sonata. Our salesperson, Steve Jensen, was very personable and not at all pushy. He was clear about the lowest price that could be offered and, having done our homework, my husband and I were confident in his assessment.\r\n\r\nSince having bought my Rav4 I have visited Acton Toyota of Littleton for every recommended oil change and service appointment. Their facility is beautiful and they do an excellent job with providing perks that really matter to the customer. Among the extras offered are: a comfortable waiting suite, with separate areas equipped with either children's books and toys, business center amenities including free wifi, or flat screen TVs (and free gourmet coffee of course), a shuttle service that I have personally used many times, and free breakfast or lunch in their huge cafeteria.\r\n\r\nI have recommended Acton Toyota of Littleton to friends and co-workers looking to purchase Toyota vehicles, and I certainly plan to purchase my next car there (probably another Rav4, I love mine!).", "UserId": 848568, "UserName": "MindiEnnis" }, { "DateActive": "\/Date(1354876708000)\/", "DateEntered": "\/Date(1354876604000)\/", "DateLastModified": "\/Date(1354876604000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Internet Sales \r\ntom.downing@actontoyota.com \r\n978-431-5861 \r\n\r\nI am originally from Arlington, MA and currently live locally in Chelmsford. I have worked professionally within the automotive industry since 1992. Nearly all of the time has been on the retail side, however, I spent several years venturing into automotive publishing. One of the more interesting Toyota projects I worked on was with author and Toyota enthusiast Moses Ludel and his piece The Toyota Truck & Land Cruiser Owner's Bible.\r\n\r\nI've worked for Bob Moran, owner of Acton Toyota of Littleton, for the last 6 years with a little more than one year here at Acton Toyota. In that time, I've become a Toyota Certified sales representative.\r\n\r\nIn my free time, I am a singer and songwriter. ", "DealerId": 15322, "FirstName": "Tom", "Id": 13241, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/TomDowning.jpg", "LastName": "Downing", "Position": "Internet Sales" } ], "Id": 881815, "Messages": [ ], "Rating": { "Average": 4.8, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 4, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I went to Consumer Reports and got a quote from Acton Toyota on a Camry XLE. Tom called me and emailed me promptly about the vehicle. We communicated entirely on email and phone. He matched the lowest price found somewhere else and I placed a credit card deposit over the phone. The rest of the experience was also very smooth with regard to signing the loan and taking delivery of the car. Keith Mobley(sic???) was also very helpful as the financial person for the loan and other paperwork. The entire experience was smooth, efficient and a non-event. I would recommend them without any hesitation", "UserId": 853476, "UserName": "rameshnatarajan" }, { "DateActive": "\/Date(1354888948000)\/", "DateEntered": "\/Date(1354888901000)\/", "DateLastModified": "\/Date(1354889260000)\/", "DealerId": 15322, "Department": 2, "EmployeeNames": "", "Employees": [ { "Biography": "I was born and raised locally in Westford, Massachusetts, and still reside in the Middlesex County area. I attended the University of Massachusetts at Amherst, where I studied Communications and Economics. I received my B.A. in 2007.\r\n\r\nI have over three years now of professional automotive experience. My start was within the accounting department of a small Jeep dealership outside of Boston. Learning the business from behind-the-scenes, I found that sales was a better fit for me. In 2010 I was given the opportunity and privilege to join the best team in New England, Acton Toyota of Littleton.\r\n\r\nI just recently transitioned from Acton's Extra Care division to ActonToyota.com, the dealership's award winning Internet department.\r\n\r\nIn my free time I enjoy running, reading, playing guitar, skiing, wakeboarding, golf, scrabble and New England (from its sports to its seasons).\r\n\r\nIt is an honor to help you find the right vehicle for your needs and wants.", "DealerId": 15322, "FirstName": "Scott", "Id": 30144, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/Scott-D..jpg", "LastName": "Doherty", "Position": "Showroom Sales Consultant" } ], "Id": 881897, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "Great experience. Scott was knowledgeable, friendly, and didn't push. He truly wanted to get me in a car that worked for me on all levels; price, mileage, features, and comfort. One thing I noticed about Acton Toyota is that they didn't tag-team me with the sales manager doing a riff on "what do I have to do for you to buy this car today." It really was low pressure. Of course, Scott had to check with the sales manager as we negotiated, but that was all done in a way that didn't put extra pressure on me. There was a pretty gentle but firm sales pitch to buy the extended warranty. It wasn't excessive, but it definitely was there with the justification being that I was buying a high-level trim model with more potential high-cost repairs to little things. After talking to some other people about this, I am glad I took it, low sales pressure and all. Overall, I wouldn't hesitate to recommend Acton Toyota, Scott, and the rest of the sales team.", "UserId": 853550, "UserName": "dharmaji" }, { "DateActive": "\/Date(1355244655000)\/", "DateEntered": "\/Date(1355244655000)\/", "DateLastModified": "\/Date(1355244655000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "stephen.poulin@actontoyota.com\r\n(978) 431-5855\r\n\r\nI have lived in Massachusetts my whole life, with 20 of those years spent in Boxborough, MA, where I currently reside. I graduated from Acton-Boxborough Regional High School in 2008 and went on to graduate from SMU in Dallas, Texas in 2012.\r\n\r\nSoon after graduating from SMU, I began my employment at Acton Toyota of Littleton. I consider myself fortunate to be able to work for one of the most proficient and well-organized Toyota staff in all of New England. I can personally guarantee you that I will make the process of purchasing your next car from Acton Toyota as simple and honest as possible.\r\n\r\nIn my free time I enjoy running, weight training, spending time with family, and staying up-to date with all of New England\u00e2\u20ac\u2122s sports teams.\r\n", "DealerId": 15322, "FirstName": "Stephen", "Id": 112255, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/124a6eb9-d2cf-4c0c-9865-32dbd5d5e621.jpg", "LastName": "Poulin", "Position": "Internet Sales", "YouTubeURL": "" } ], "Id": 885889, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "I had a great experience with this dealership and Mr. Poulin. They contacted me on the price and were very fair about our negotiations. I felt that I was heard and appreciative. I strongly recommend Mr. Poulin or any of the Internet staff. I am planning on using this dealership for a long time.\r\n\r\nThey are very friendly to USAA customers.", "UserId": 857402, "UserName": "jeffrey.cox2" }, { "DateActive": "\/Date(1354191921000)\/", "DateEntered": "\/Date(1354191824000)\/", "DateLastModified": "\/Date(1354191824000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Internet Sales \r\nshawn.gormley@actontoyota.com \r\n978-431-5839 \r\n\r\nI currently live in Hudson, NH, but grew up in the Pelham, NH and Lowell, MA area. I have been in the automotive industry for seven years, with six of them spent selling Toyota products. I have been employed at Acton Toyota for 6 months and couldn't be happier. \r\n\r\nI have been ranked Bronze Level in the Toyota Sales Society for Superior Performance and Customer Satisfaction. I take great pride in my customer service satisfaction. I'm very thankful that Acton Toyota provides me the tools and support needed to deliver all my customers an excellent purchase experience. \r\n\r\nI currently drive a 2002 Toyota Camry and almost every member of my family owns a Toyota as well. \r\n\r\nI enjoy spending my free time with my son watching various sporting events.", "DealerId": 15322, "FirstName": "Shawn", "Id": 13242, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/ShawnGormley.jpg", "LastName": "Gormley", "Position": "Internet Sales" } ], "Id": 872350, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "What a great salesperson-professional,well informed about cars, courteous, friendly, Shawn has it all!! Would definately recommend him. Very easy to deal with him & felt he really wanted me to find a car I liked. \r\n\r\nLynn Waters", "UserId": 844274, "UserName": "waters261" }, { "DateActive": "\/Date(1354147268000)\/", "DateEntered": "\/Date(1354147054000)\/", "DateLastModified": "\/Date(1354147054000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "wellington.pereira@actontoyota.com \r\n978-431-5828 \r\n\r\nBorn in Rio de Janeiro, Brazil, I grew up in Miami, FL. Today my wonderful wife and I reside in Fitchburg, MA where we raise three beautiful boys.\r\n\r\nI began my automotive career cleaning cars as part of Acton Toyota's detail shop in 2004. After a year of reliable service and hard work, I was promoted to a lot attendant position. After another year of hard work, became an Internet Sales Consultant.\r\nAfter another year of hard work became Scion Sales Manager and With my latest promotion, I now hold the title of Internet Sales Manager at Acton Toyota.\r\n\r\nI am happy to help all residents considering a car, truck, or SUV whether they are part of the Boston metro-west area or elsewhere within Massachusetts and New England. I have reached the Toyota Certified Expert level with 216 hours of product knowledge. I am very well suited to answer any questions you have regarding new or certified used Toyota or Scion vehicles. ", "DealerId": 15322, "FirstName": "Wellington", "Id": 174, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/me.jpg", "LastName": "Pereira", "Position": "Scion & Internet Sales Manager", "YouTubeURL": "" }, { "Biography": "stephen.poulin@actontoyota.com\r\n(978) 431-5855\r\n\r\nI have lived in Massachusetts my whole life, with 20 of those years spent in Boxborough, MA, where I currently reside. I graduated from Acton-Boxborough Regional High School in 2008 and went on to graduate from SMU in Dallas, Texas in 2012.\r\n\r\nSoon after graduating from SMU, I began my employment at Acton Toyota of Littleton. I consider myself fortunate to be able to work for one of the most proficient and well-organized Toyota staff in all of New England. I can personally guarantee you that I will make the process of purchasing your next car from Acton Toyota as simple and honest as possible.\r\n\r\nIn my free time I enjoy running, weight training, spending time with family, and staying up-to date with all of New England\u00e2\u20ac\u2122s sports teams.\r\n", "DealerId": 15322, "FirstName": "Stephen", "Id": 112255, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/124a6eb9-d2cf-4c0c-9865-32dbd5d5e621.jpg", "LastName": "Poulin", "Position": "Internet Sales", "YouTubeURL": "" } ], "Id": 871971, "Messages": [ ], "Rating": { "Average": 4.8, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 4, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "We had been researching the option of leasing a car for quite a while. I requested information on line from Toyota of Littleton. From the first e-mail response to the handshake when we left with our new Camry today, Stephen Poulin was wonderful to deal with. He was pleasant, without being pushy, friendly, informative, responsive and professional. He took care of all the minute details associated with buying a car and made the process less stressful and more fun. For anyone looking for a Toyata I highly recommend giving Stephen a call.\r\n\r\nRuth Bechtel", "UserId": 843914, "UserName": "carobeth06" }, { "DateActive": "\/Date(1355324817000)\/", "DateEntered": "\/Date(1355324817000)\/", "DateLastModified": "\/Date(1355324817000)\/", "DealerId": 15322, "Department": 1, "EmployeeNames": "", "Employees": [ { "Biography": "Internet Sales \r\nken.hsu@actontoyota.com \r\n978-431-5858 \r\nOriginally from Taiwan, I now reside in Lexington, MA with my wife and children. I speak both Mandarin and English. \r\n\r\nBefore working at Acton Toyota, I worked at Lexington Toyota in Lexington, MA for 1 year.\r\n\r\nI've can proudly say that I've spent the last 7 years at Acton Toyota, most of my time spent in the Internet Department. I am an Expert Level Toyota Certified Sales Consultant. \r\n\r\nI own a 2004 Sienna LE AWD, 2008 Prius and 2008 RAV4.\r\n\r\nIn my free time I enjoy watching movies and sporting events, and also traveling. ", "DealerId": 15322, "FirstName": "Ken", "Id": 172, "ImageURL": "http:\/\/apicdn.dealerrater.com\/images\/users\/actontoyota\/KenHsu.jpg", "LastName": "Hsu", "Position": "Internet Sales" } ], "Id": 886923, "Messages": [ ], "Rating": { "Average": 5, "CustomerService": 5, "Friendliness": 5, "OverallExperience": 5, "Price": 5, "QualityOfWork": 5 }, "RecommendDealer": true, "ReviewContent": "Ken was fantastic to work with, as was everyone at the Acton Toyota dealership! My wife and I shopped for over a year for this vehicle, as it is our 'family car' and after test driving over 30 cars, we made our decision to purchase a 2013 Highlander. So far we have been VERY impressed by the car, but even more so by the dealership experience! Every aspect of the purchasing experience was superior to all other local dealerships... from the test driving, the purchasing, and even the service experience are all top-notch. The dealership experience counted almost as importantly as the car itself, and the fantastic dealership in Acton really swayed us!", "UserId": 858412, "UserName": "cbussiere" } ] }